Privacy Policy

Effective Date: March 23, 2025

At ToumaAutoTrade.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

Name (if provided)
Email address
Phone number
Delivery address
Payment information

2. How We Collect Information

We collect your information through:

Order checkout forms
Customer support communications (email, WhatsApp)
Contact forms on our website
Cookies and tracking tools (e.g., Google Analytics, Facebook Pixel)

3. Why We Collect Your Information

We use your personal data only for purposes related to:

Processing and fulfilling your orders
Communicating with you about your purchase or inquiries
Providing customer support
Improving our website through analytics tools

We do not sell or rent your personal information to third parties.

4. Use of Cookies and Tracking Tools

We use cookies and similar technologies (e.g., Google Analytics and Facebook Pixel) to:

Analyze website traffic and improve user experience
Measure the effectiveness of our marketing campaigns

You can disable cookies in your browser settings, although this may limit some functionality of the website.

5. Sharing Your Information

We may share your personal data only with trusted third parties such as:

Delivery companies, for shipping your orders
Payment processors, for completing transactions
Marketing platforms (e.g., Facebook) for promotional campaigns (non-sensitive data only)

All partners are required to handle your data in compliance with applicable privacy laws.

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your data (unless required for legal or transactional purposes)

To exercise any of these rights, please contact us via:
📧 Email: contact@toumaautotrade.com
📱 WhatsApp: +961 76 878213

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online data transmission or storage can be guaranteed to be 100% secure.

8. Data Storage & Jurisdiction

Touma Auto Trade operates as an online platform. All data is processed in accordance with Lebanese data protection standards, and may be stored on secure servers located inside or outside Lebanon, depending on service provider infrastructure.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the most recent update. Continued use of our website after changes implies acceptance of the updated policy.