Refund Policy

Effective Date: March 23, 2025

At Touma Auto Trade, we take pride in providing high-quality auto parts to our customers. Please read our return policy carefully before making a purchase.

🔁 General Policy

• All sales are final.

• We do not accept returns or provide refunds under any circumstances, unless the part you received does not fit your car.

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🚘 In Case of Incorrect Fit

If the spare part you received does not fit your vehicle, we will take full responsibility and offer one of the following options:

• Exchange with the correct part

• Full refund

• Return of the part at no extra cost to you

The returned part must be:

• New

• Unopened

• Unused

• In its original packaging

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📋 How to Start a Return

To report a fitment issue, please contact us within 7 days of receiving your item with the following details:

• Order number

• Description of the issue

• Clear photos (if applicable)

📧 Email: contact@toumaautotrade.com
📱 WhatsApp: +961 76 878213

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💳 Refund Method

Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.