This Shipping Policy outlines how orders are processed, shipped, and delivered by Touma Auto Trade.
1. Shipping Coverage We offer shipping both within Lebanon and internationally through our logistics partners. Orders can be delivered to most locations worldwide, subject to carrier availability.
2. Shipping Rates
Lebanon: A flat shipping rate of $4 applies to all standard orders
International Orders: Shipping costs are calculated based on destination, size, and weight. The final shipping fee will be communicated to the customer after the order is placed or before confirmation
3. Large Orders For bulk or large-volume orders, customers are encouraged to contact us directly. Touma Auto Trade may waive shipping fees depending on the order size and destination.
4. Order Processing Orders are processed within a reasonable timeframe after confirmation. Processing times may vary depending on product availability and order volume.
5. Delivery Times Estimated delivery times vary based on location and shipping method. While we aim to deliver orders promptly, Touma Auto Trade is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
6. Customs and Duties (International Orders) International shipments may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product or shipping price.
7. Order Tracking Tracking information will be provided when available, allowing customers to monitor the status of their shipment.
8. Incorrect Address or Delivery Issues Customers are responsible for providing accurate shipping information. Touma Auto Trade is not liable for delays or additional costs resulting from incorrect or incomplete addresses.
9. Contact Information For questions regarding shipping or to inquire about large orders, contact:
